Owning a rental property in the Carolinas definitely comes with questions. That’s why we’ve put together this helpful FAQ to give you clear answers and show how our team makes rental ownership easier.

1) What’s different about being a landlord in North Carolina vs. South Carolina?

There are several ways in which NC and SC differ, more than just their landscapes, and real estate laws are no exception. South Carolina requires 24 hours’ notice before entry, unlike North Carolina, although a heads-up is still recommended. Security deposit rules, eviction timelines, and maintenance expectations also differ, and may also vary depending on the county.

Henderson Properties stays up to date on all local laws, so your property stays compliant and protected, whether it’s in Davidson, Fort Mill, or anywhere in between.

2) How does full-service property management work?

We take the hassle out of owning a rental. From listing your property and screening tenants to collecting rent and handling 2 a.m. maintenance calls, our team handles it all.

You will have a dedicated manager, monthly financial reporting, and round-the-clock access to your property dashboard. Consider us as maintaining the profitability of your investment and safeguarding tenant satisfaction.

3) How is the Charlotte rental market different from nearby cities like Rock Hill?

Charlotte’s hot market has high rents and low vacancy rates, while Rock Hill, SC, is appealing due to its affordability and quality renters, mainly commuters working in Charlotte looking for lower costs.

If you seek appreciation, Charlotte is a good option. For better cash flow from day one, Rock Hill may suit you better. We manage properties in both and will help you choose the right market for your investment goals.

4) Can you manage my rental property if I live out of state?

Absolutely! A big portion of our clients live outside North or South Carolina. Whether you’re across the country or just across the border, we’ll manage your rental like it’s right next door.

We take care of everything right here, from marketing and inspections to repairs and rent collection, and we keep you fully informed with clear reports and instant updates. With Henderson, you can enjoy the benefits without having to be nearby.

5) What happens if a tenant stops paying rent? Do you handle evictions?

Yes, we do. Evictions are rare, but if it comes to that, we’ll manage the entire process for you, from notices to court filings to coordinating with the sheriff.

We know the laws in both NC and SC and follow every step by the book. Our goal is always to resolve issues quickly and professionally, so your property gets back on track soon with minimal downtime and zero stress for you.

6) Do you help with 1031 exchanges in North or South Carolina?

We sure do! A 1031 exchange lets you sell one investment property and reinvest into another without paying capital gains tax upfront.

While we’re not tax advisors, we’ve helped many clients with the exchange process, all of whom have been very happy with the process. We’ll connect you with trusted intermediaries, help you identify smart replacement properties, and transition smoothly into full-service management once you close.

7) What types of properties do you manage?

We specialize in long-term residential rentals, including single-family homes, condos, townhomes, and small multifamily properties. We handle homes in Ballantyne, duplexes in Rock Hill, or condos near UNC Charlotte – we’ve got you covered.

We do not operate Airbnbs or short-term vacation rentals; our primary focus is on securing stable, long-term tenants and ensuring dependable rental income.

8) How do you handle maintenance and repairs?

We take pride in keeping your property in great shape and saving you money while we’re at it. Tenants can submit maintenance requests 24/7, and we respond fast using our in-house techs or trusted vendors.

For big-ticket repairs, we get your approval first. For daily fixes? We handle them with a smile, keeping residents happy and your rental property safe.

9) How do you determine the right rent price for my home?

We use local data, market trends, and decades of experience to price your rental just right. Too high, and it sits empty. Too low, and you leave money on the table. We shoot for that perfect sweet spot, one that attracts great tenants, while also making you the most profit we can.

We continually monitor the market and recommend adjustments as needed to make you receive the best return.

10) How involved do I need to be as the owner?

That’s totally up to you. Some owners like to be hands-on. Others prefer to sit back, relax, and watch the rent roll in. Either way, we’ll keep you informed.

You’ll get monthly statements, access to your online portal, and a friendly, responsive manager you can call anytime. No surprises. No guesswork. Just clear communication and complete confidence that your property is in good hands.